What We Collect and Why We Collect It
When you register on velki, we collect the information you submit directly: your name, contact details, and the mobile wallet identifiers you use to move money — whether that is a bKash number, a Nagad account, or a Rocket reference. We also collect session data automatically:
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device type, browser, IP address, and pages visited. This helps us keep your account secure and load the mobile lobby correctly on your phone. Payment data flows through your chosen local wallet. When you deposit via bKash, Nagad, or Rocket, the transaction record confirms amount, timestamp,
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and reference — we hold that to reconcile your account balance and handle any dispute you raise. We do not store your wallet PIN or full card numbers. Retention periods depend on the nature of the data: account records are kept while your account is active
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and for a reasonable period after closure; transaction logs are held as long as required for financial reconciliation and compliance with applicable rules in eligible regions. Use of velki depends on whether access is permitted under your local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.