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Join velki and Access the Full Lobby

Creating your velki account takes a few steps — fill in your details, verify your number, and your wallet is ready to fund via bKash, Nagad, or Rocket.

bKash, Nagad, Rocket depositsMobile-first account flowSecure OTP verificationInstant lobby access
Explore the Lobby Read FAQ
velki Join velki and Access the Full Lobby
ACCOUNT HELP PATHS

Get Help with Your Registration

If your OTP doesn't arrive, your deposit isn't reflecting, or you're locked out of your account, there are a few ways to reach us. Pick the channel that works for you and have your registered mobile number ready to speed things up.

Live Chat Start a chat from the help icon inside the app or on the website. Describe your issue and a support agent will pick it up — useful for registration and wallet queries.
Email Support Send a detailed message to our support address for account issues that need documentation, like identity verification or transaction disputes. Include your registered number.
Help Centre The help centre covers common registration steps, OTP troubleshooting, and wallet linking. Check it first — most setup questions are answered there without waiting.

Fund Your Account with Local Wallets

We've built the deposit flow around the wallets Bangladesh players already use every day. Open your bKash, Nagad, or Rocket app, send to the account number shown in the deposit screen, confirm with your PIN, and the balance appears in your velki wallet. Withdrawals follow a similar path — request from the wallet section, verify your identity if prompted, and the amount routes back to your mobile wallet.

bKash

Send from your bKash app to the number shown at checkout. Confirm with your bKash PIN and the deposit registers in your account balance promptly.

Nagad

Use Nagad's send-money flow to transfer your deposit amount. The account number is displayed on the deposit screen — copy it directly to avoid errors.

Rocket

Rocket transfers work the same way — open the app, enter the displayed number, confirm the amount, and your velki balance updates after the transfer clears.

What to Expect When You Register

The registration form asks for your mobile number, a password, and basic account details. Once you submit, an OTP arrives on your phone — enter it to confirm your number and activate the account. From there, head to the wallet section to link your preferred payment method. bKash and Nagad deposits reflect in your account

balance quickly after you confirm the transfer in your wallet app. Your account dashboard keeps your transaction history, active sessions, and support access in one place. If anything looks off during setup, our support team can walk you through the verification steps. Keep your login credentials private and enable any available account-lock features for extra

security.

  • OTP Verification Your mobile number is confirmed via a one-time code sent at registration. This ties your account to a real number and keeps access secure from the start.
  • Wallet Linking After verifying, connect bKash, Nagad, or Rocket directly in the wallet section. Deposits flow from your mobile wallet to your account balance without extra steps.
  • Account Dashboard Your dashboard shows balance, transaction history, and active session details. Everything you need to manage your account is in one screen, optimised for mobile.
  • Support Access Run into a snag during registration? Our support team is reachable from the help section inside your account, ready to assist with verification or wallet setup queries.

Account

The registration form asks for your mobile number, a password, and basic account details. Once you submit, an OTP arrives on your phone — enter it to confirm your number and activate the account. From there, head to the wallet section to link your preferred payment method. bKash and Nagad deposits reflect in your account balance quickly after you confirm the transfer in your wallet app. Your account dashboard keeps your transaction history, active sessions, and support access in one place. If anything looks off during setup, our support team can walk you through the verification steps. Keep your login credentials private and enable any available account-lock features for extra security.

Explore the Lobby

Your details are encrypted for secure account access.

ACCOUNT SAFETY SIGNALS

How We Protect Your Account

Your account security matters from the moment you register. We apply encryption across login, deposits, and personal data so your information doesn't travel in plain text. Identity checks during registration and withdrawal help keep your account yours — and nobody else's.

SSL Encryption

All data between your device and our servers is encrypted via SSL. Your login credentials, wallet details, and personal information are protected in transit at every step.

Identity Verification

We verify your mobile number at registration and may request ID confirmation before processing withdrawals. This step protects your funds from unauthorised access.

Session Management

Your account dashboard shows active sessions. If you spot a session you don't recognise, you can end it immediately and change your password from the security settings.

Data Protection

We store only the account data needed to operate your wallet and verify your identity. We don't share your personal details with third parties outside of payment processing.

Common Questions About Signing Up

Here are the questions we hear most from people setting up their velki account for the first time.

You need a valid mobile number, a password, and basic personal details. Your mobile number is used for OTP verification, so make sure it's active and receiving SMS.

After submitting the registration form, a one-time code is sent to your mobile number. Enter it on the verification screen within the time shown to activate your account.

Yes. Once your OTP is confirmed and your account is active, go to the wallet section, select bKash, and follow the deposit steps. Your balance updates after the transfer clears.

Wait a moment and check your signal. If it still hasn't arrived, use the resend option on the verification screen. If the problem continues, contact support via live chat.

Yes. Log in from any browser on your phone or desktop using the same credentials. Your balance, history, and settings stay in sync across devices automatically.

Account access depends on your local law and eligible region. Check that online gaming is permitted where you are before registering. We serve supported Bangladesh regions.
Reference

Register

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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